Shipping policy

NeuYou Order Processing and Delivery Policy
24/7 Order Processing & Flexible Delivery (2 to 16 Days)
At NeuYou, our digital storefront and order processing systems operate 24x7 to serve you at any time. Every order placed on our platform is carefully prepared and systematically handed over to our verified and preferred shipping partners for secure transit.
Estimated Delivery Timelines
  • Standard Timeline: Product delivery across India typically takes anywhere from 2 to a maximum of 16 business days from the official Date of Order.
  • Delivery Expectations: While exact delivery schedules are handled by external courier services and are ultimately outside our direct physical control, we work closely with our partners to ensure your package arrives well within these stipulated working days.
Real-Time Order Tracking & Communications
  • Instant Confirmation: Immediately after completing your purchase, you will receive an official order confirmation via both Email and SMS.
  • Tracking Details: These automated notifications will contain your unique tracking number, enabling you to monitor your shipment's journey in real-time.
  • Important Note on Contact Details: To ensure seamless updates, please double-check that you provide an accurate mobile number and email address during checkout.
Customer Support
If you do not receive an order confirmation email or SMS within 24 hours of making a purchase, please reach out to our dedicated support team immediately at avynsapparels@gmail.com so we can verify your details and assist you right away.